My goals are to:

■ Provide superior customer-service
■ Reduce the stress associated with the transaction
■ Ensure that there are no last-minute surprises
■ Facilitate the process to a successful conclusion

In order to provide the best possible client-services, I believe it is essential for the Realtor to emphasize continuing education in order to:

■ stay abreast of changes in the law
■ benefit from evolving professional policies & standards
■ incorporate industry best-practices into one's own business

I have earned or am currently pursuing the following professional designations:

■ Achieved the National Association of Realtors GREEN designation. This designation provides real estate professionals with the knowledge and awareness of green building principles applied in residences, commercial properties, developments, and communities so that they can list, market, and manage green properties as well as guide buyer-clients, in purchasing green homes and buildings.

■ Earned the Seniors Real Estate Specialist designation which addresses the needs of home buyers age 55-plus.

■ Has received the Certified Residential Specialist (CRS) designation, which requires advanced study in core Realtor competencies such as listing, selling, pricing, and marketing with a specific emphasis on residential properties. Only 37,000 of more than 1.2 Million Realtors have earned this designation.

■ Have earned the Accredited Buyer Representative (ABR) designation, which requires specialized course-work emphasizing the legal and ethical aspects of buyer-representation. Approximately 40,000 Realtors nationwide possess this designation, or less than 3.5% of all Realtors.

■ Graduate of the Realtor Institute (GRI), a program designed to provide a broad base of knowledge in areas such as environmental law, tax implications of real estate transactions, land-use policies, and commercial property.

■ Certified in Maryland Historic Properties, a designation that reflects expertise in Maryland preservation & environmental policies.

■ Earned the Seniors Real Estate Specialist (SRES) designation by taking the new SRES course designed and conferred by the Real Estate Buyer's Agent Council of the National Association of REALTORS®.